The information provided by Soul and Remedy is intended for general wellness and lifestyle purposes only. We share content designed to support individuals living with chronic illnesses by offering tips, resources, and access to wellness specialists, including but not limited to dietitians, acupuncturists, and holistic practitioners.

Soul and Remedy does not provide medical advice, diagnosis, or treatment. The content on our website, social media, emails, or any other communication is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the guidance of your physician or other qualified health provider with any questions you may have regarding a medical condition or treatment plan.

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Engaging with any specialists through Soul and Remedy is at your discretion. While we aim to connect you with trusted professionals, we do not assume responsibility for the advice or services provided by independent practitioners.

By using our platform, you acknowledge and agree that Soul and Remedy shall not be held liable for any decisions made or actions taken based on the information provided or the services accessed through our site.

Terms & Conditions 

1. Introduction

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These Terms and Conditions ("Agreement") govern the use of the Soul and Remedy website ("Website") and the services provided through it ("Services"). By accessing or using the Website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, do not use the site.

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2. Use of the Website

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Users must be 18+ or have parental consent. Use must be lawful. Access may be restricted at our discretion. You agree to use the Website for lawful purposes only and in accordance with these Terms. You must not use the Website in any manner that could damage, disable, or impair the Website or interfere with any other party’s use of the Website.

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3. Practitioner Listings

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Soul and Remedy connects clients with qualified practitioners for consultations. All consultations are conducted via the Platform’s integrated system. The Platform is not responsible for the quality or content of the consultation services provided by the practitioners.

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4. Bookings and Payments

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Fees, cancellations, and refunds are disclosed at booking. All payments for consultations and services are handled through the Platform’s payment system. Payments are processed securely, and all refunds, if applicable, are subject to the Platform’s refund policy.

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5. Account Registration

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To access certain services, you may be required to create an account with Soul and Remedy. You agree to provide accurate, current, and complete information during the registration process and to maintain the security of your account credentials.

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5. Intellectual Property

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All content on the Website, including text, images, videos, and logos, is the property of Soul and Remedy or its licensors. You may not use, copy, reproduce, or distribute any content from the Website without prior written consent from Soul and Remedy.

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6. Disclaimers

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Content is informational and not medical advice. We do not guarantee site uptime or accuracy.

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7. Limitation of Liability

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We are not liable for damages from site use or practitioner actions.

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8. Links to Other Websites

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We are not responsible for third-party content or privacy practices.

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9. Changes to These Terms

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We may update these terms. Continued use implies acceptance.

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10. Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using the Website, you consent to the collection and use of your data in accordance with our Privacy Policy.

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11. Disclaimers and Limitations of Liability

The Platform provides access to services but does not guarantee the results of any consultation or the accuracy of any advice given. The Platform is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the Website or the Services.

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12. Termination of Access

Soul and Remedy reserves the right to suspend or terminate your access to the Website or Services if you violate these Terms or if your account is inactive for a prolonged period.

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13. Changes to Terms and Conditions

Soul and Remedy may revise and update these Terms and Conditions at any time. The most current version will be posted on the Website with the "Effective Date" updated. By continuing to use the Website, you agree to be bound by the updated Terms.

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14. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the use of the Website will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

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